Notice of Cyber Security Incident - Automatic Funds Transfer Services, Inc. (AFTS): Northshore Utility District (NUD) was notified today (February 9, 2021) of a cyber security incident involving its payment processing vendor, Automatic Funds Transfer Services, Inc. (AFTS). The AFTS servers were illegally accessed by an encrypted ransomware attack, occurring between February 3, 2021 and February 4, 2021. AFTS maintains customer data as part of its payment processing services. Visit our news section for the full statement, and for future updates.
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Finance
ONLINE ACCESS - 3rd party payment sites
ONLINE ACCESS - How can a tenant access their account
ONLINE ACCESS - HTTP Referrer error when paying my bill
ONLINE ACCESS - I can't send or receive emails to/from NUD
ONLINE ACCESS - I forgot my account password
ONLINE ACCESS - I'm out of the country and can't pay my bill
ONLINE ACCESS - I'm trying to create my Utility Bill online account