Below is a list of programs offered by Northshore Utility District

Low-Income Discount Program (LIDP)
The LIDP provides a discount option for qualifying residential customers.

LIDP GuidelinesLIDP InDirectly Billed ApplicationLIDP Directly Billed Application

COVID-19 Low-Income Discount Program (C19LIDP)
The C19LIDP is a temporary enhanced discount option for qualifying residential and non-residential customers.

C19 LIDP Application

Deferred Payment Plan Arrangement (DPPA)
The DPPA offers payment arrangements to assist customers with past-due balances.

DPPA Application

Share A Drop Program
Learn how you can help people in the community in need with their utility bill.

Contribute Now

If you have questions about any of the above NUD Customer Assistance Programs, please give us a call at (425) 398-4400.

Other Customer Assistance Programs

If you are facing financial hardship and unable to pay your bill, you may be able to request utility bill assistance from one of the following local agencies. Your past due reminder letter or shut off notice will be required when applying for aid with these organizations.

(425) 869-6000

Hopelink offers financial assistance to those in need. Limited funds also are available to help cover other costs, such as prescriptions or to help keep your water or sewer services running.

St. Vincent de Paul
(206) 767-6449

St. Vincent de Paul provides help to people in dire circumstances, such as the threat of evictions, utility shut off, hunger, and other basic needs.

The Salvation Army (TSA)
(425) 452-7300

TSA provides financial assistance and other aid to those most in need of help.

Overlake Christian Church (OCC)
(425) 702-0303

OCC offers financial assistance to members and attendees of OCC and other residents of Bothell, Redmond, Kirkland and Woodinville to help cover rent, mortgage, or utilities.

(888) 231-2170

Craft3 offers financial assistance to all income levels for energy upgrades, build accessory dwelling units, and replace failing septic systems and aging manufactured homes.

King County Housing Repair Low-income Assistance
(206) 263-9095

KC Housing Repair provides loans and grants for housing repair services to low-income homeowners and special needs renters in most parts of King County.

King County Veterans' Program (KCVP)
(206) 477-8282

KCVP works with partners across the region to provide financial, housing, employment and other supportive services to veterans, service members and their families throughout King County.

Catholic Community Services of Western Washington
(206) 328-5696

CCSWW provides assistance to individuals and families struggling with poverty and the most vulnerable in our communities.

Financial Assistance Resources

Emergency Rental Assistance Program – U.S. Department of the Treasury
The Emergency Rental Assistance program makes available $25 billion to assist households that are unable to pay rent and utilities due to the COVID-19 pandemic.

King County – COVID-19 Financial Help Resources
King County Covid-19 resources which contain information on how to file for unemployment or workers’ comp; help with paying utilities, rent, and mortgages; issues with insurance; food assistance; and much more.

Department of Social and Health Services – Disaster Cash Assistance Program (DCAP)
DCAP offers a fast and easy way for families and individuals to apply for a variety of services such as Food, Cash, Child Care, Long-Term Care, and Medicare Savings Programs.

COVID-19 Small Business and Tenant Assistance Programs
This MRSC page provides information on COVID-19 assistance programs for small businesses and tenants.

COVID-19 Paycheck Protection Plan
This website provides information about the COVID-19 Paycheck Protection Plan – U.S. Small Business Administration (SBA) and the U.S. Senate Committee.

Families First Coronavirus Response Act Program (FFCRA)
FFCRA makes substantial changes to sick and FMLA leave for businesses and employees in 2020.