Online Payment Options

ATTENTION: All customers using online payment services must register on the Customer Web Portal. This includes customers registered with the previous payment system. This change is due to the acquisition of a new secure payment vendor. To register for an account, click here.

Payments can be made online through a Customer Web Portal (CWP). The portal, provides customers the ability to pay their bill 24 hours a day, 7 days a week. The payment portal accepts Visa, Mastercard, Discover, American Express and Electronic Check (eCheck).

Pay My Bill Online
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AutoPay

Customer’s can automatically pay their bi-monthly bill and never worry about writing a check, paying for postage, or risk costly late fees again. AutoPay can be setup to receive credit or debit cards, or from checking or savings accounts. Customers will continue to receive statements indicating approximate payment date. With AutoPay, payments will be processed prior to the early payment discount date.

Signup for AutoPay through our Customer Web Portal.

Account Acccess

Pay By Mail

To pay by mail, include the payment stub with a check or money order in the reply envelope provided. If the envelope is missing, send payment to:

Northshore Utility District
PO Box 82489
Kenmore, WA 98028-0489

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Pay In Person

Payments may be received in the office at 6830 NE 185th St., Kenmore, WA  98028 (Google Directions). Office hours are 8:00am – 4:30pm, Monday-Friday.

Payments may also be received at the 24-hour drop boxes located by the front office door or by the flagpole in the District parking lot.

Drop box payments are collected once per day at 8:00 am.  On billing days, all payments collected at 8:00 am are posted to customer accounts prior to billing.  To ensure immediate posting of payments please pay inside or online.

Pay By Phone

Call 1 (844) 915-2400 to make payments by phone, 24-hours a day, 7 days a week.

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