Notice of Cyber Security Incident - Automatic Funds Transfer Services, Inc. (AFTS): Northshore Utility District (NUD) was notified today (February 9, 2021) of a cyber security incident involving its payment processing vendor, Automatic Funds Transfer Services, Inc. (AFTS). The AFTS servers were illegally accessed by an encrypted ransomware attack, occurring between February 3, 2021 and February 4, 2021. AFTS maintains customer data as part of its payment processing services. Visit our news section for the full statement, and for future updates. 



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The mission of Northshore Utility District's Finance Department:

  • To use state-of-the-art tools to provide our rate payers with timely and accurate billing information
  • To provide world class customer service
  • To manage all financial aspects of the District's business  

The Finance Department has many responsibilities.  Included in these responsibilities are:

  • Billing and Accounts Receivable Collections
  • Customer Service
    • General inquiries, final billing statements, automated funds transfers, leak adjustments, miscellaneous billing, property liens, installment contracts, bankruptcies, etc.      
  • Finance 
    • Financial reporting, payroll, accounts payable, treasury management, budget preparation, rate analyses, grant and debt acquisition, internal controls, audit, etc.

To contact the Finance and Administration Department by phone regarding any of these functions, please feel free to call us at: (425) 398-4400: 

  • Then Press 1 again for Past Due Accounts, or
  • Press 2 for All Other Inquiries

To contact the Finance and Administration Department by email: