
24 Hour Emergency Contact
If you have a water or sewer emergency, call (425) 398-4400.Calling after hours: please follow the prompt to connect to our on-call staff. |
Please CALL US FIRST if you have a water or sewer emergency! We can direct you to the right information and initiate our response faster.
Staff are available to assist you 24 hours/day, 7 days/week. If calling after hours, please follow the prompt to be directed to our answering service, who will connect you with our on call staff.
- If calling during regular business hours, please call our Operations Dispatch Center at (425) 398-4403.
- Regular hours for the Operations Department are 7:30 a.m. to 4:00 p.m., Monday through Friday.
Finance and Engineering Department hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.
If our main number does not answer, please call our answering service directly for Emergencies at (425) 608-3751
Additional Contact Information
Northshore Utility District Office
6830 NE 185th St, Kenmore WA 98028
Finance Department | (425) 398-4402 |
Engineering Department | (425) 398-4401 |
Employee Directory | Click here |
Roadway or Storm Drainage Issue?
If you are having a roadway or storm drainage issue, please contact the City in which your property resides within.
City of Bothell | (425) 488-0118 | www.city.bothell.wa.us |
City of Kenmore | (425) 398-8900 | www.kenmorewa.gov |
City of Kirkland | (425) 587-3900 | www.kirklandwa.gov |
City of Lake Forest Park | (206) 368-5440 | www.cityoflfp.com |
City of Woodinville | (425) 984-2301 | www.ci.woodinville.wa.us |
Electrical or Gas Utility Emergency?
Puget Sound Energy | 1 (888) 225-5773 | www.pse.com |
Seattle City Light | (206) 684-3000 | www.seattle.gov/light |
Snohomish County PUD | (425) 783-1000 | www.snopud.com |
Call Before You Dig – Utility Notification Center
811 or 1 (800) 424-5555 | www.callbeforeyoudig.org |