Frequently Asked Questions

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Our Frequently Asked Questions are sorted alphabetically by department.  Choose a department from the pull down menu below to see FAQ's from that department only.
  • Administration/HR

    • Can I apply for more than one position?

    • Do I need an email address to apply for a position?

    • Do I need to complete all sections of the application if I attach my resume?

    • Do you conduct pre-employment checks on new employees?

    • How do I apply for a position if I don't have access to a computer?

    • How do I make a request for reasonable accommodation?

    • How soon can I expect to hear back from you?

    • How will I be notified regarding testing or an interview?

    • How will I know that my application has been received?

    • I saw a job posted on the site yesterday and cannot find it today. Can I still apply?

    • PUBLIC RECORDS: How do I file a Public Records Request?

    • There are no current job openings. Can I submit an application for future openings?

    • What are the salary ranges for jobs?

    • What does "Open Until Filled" mean?

    • Will I be notified if the position is filled?

    • Will my application be considered for other positions?

  • Board of Commissioners

    • PUBLIC RECORDS: How do I file a Public Records Request?

  • Engineering

    • Do I need a permit to repair, relocate or modify my water or sewer service?

    • How do I apply for a water or sewer availability certificate?

    • What is the King County Capacity charge?

    • When is sewer service coming to my neighborhood?

  • Finance

    • BILLING - How do I make a payment?

    • BILLING - How do I read my utility bill?

    • BILLING - How do I read my water meter?

    • BILLING - How often will I receive a bill?

    • BILLING - My bill seems higher than usual. What should I do?

    • BILLING - Sometimes my water bill fluctuates. Why is that?

    • BILLING - What are my bill payment options?

    • CONTACT INFORMATION - How do I contact NUD?

    • CONTACT INFORMATION - Why is this so important?

    • DISCOUNTS - Does the District allow discounts?

    • EMERGENCY - Who should I call in case of a water or sewer emergency, such as a broken main or fire hydrant?

    • FRANCHISE FEES - What are they?

    • LATE PAYMENTS - If I am late in paying my bill, how much time will lapse before my water is turned off?

    • LEAKS - My water service line is leaking . What do I do?

  • Operations

    • How do I locate my water and sewer lines?

    • LEAKS - My water service line is leaking . What do I do?

    • WATER PRESSURE - What's causing my high/low pressure issue?

    • WATER QUALITY - How do I know if there is lead in my drinking water?

    • WATER QUALITY - My tap water has a rusty color. What causes this?

    • WATER QUALITY - My water smells like chlorine. What do I do?

    • WATER QUALITY - What levels of fluoride are in my water?

    • Why did I receive a backflow test notice?