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Notice of Cyber Security Incident - Automatic Funds Transfer Services, Inc. (AFTS): Northshore Utility District (NUD) was notified today (February 9, 2021) of a cyber security incident involving its payment processing vendor, Automatic Funds Transfer Services, Inc. (AFTS). The AFTS servers were illegally accessed by an encrypted ransomware attack, occurring between February 3, 2021 and February 4, 2021. AFTS maintains customer data as part of its payment processing services. Visit our news section for the full statement, and for future updates. 

 

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Make one-time online payment

Click HERE or on the button at left to make a one-time payment online.  None of the information you input will be maintained by the District. 

Please note:  If you choose this option for another payment, you will be required to input information again.

If your service has been shut off, please call (425) 398-4400 with your payment confirmation number to make an appointment for reactivation.

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Log into Utility Account (or create an account)

Click HERE or the button at left to access your online account, or if you would like to create an online account. 

Please note:  to protect your information, the District DOES NOT maintain credit card numbers on your account.

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Sign Up for Paperless Billing / eBilling

Click HERE or the button at left to learn whether you are eligible for our paperless billing program.  Find the enrollment form HERE.

Full list of acceptable payment methods - click HERE.

Acceptable Forms of Payment and Credit Card policy - click HERE